Service

We work closely with you to develop concepts for using your measuring equipment as efficiently as possible. We put you and your employees in a position to handle the measuring systems safely and exploit their maximum potential.

Application studies

• Development of an optimized measurement strategy, incorporating a measuring system, clamping device and measuring program
• Test measurements

How you benefit

• Ensures that you receive the measuring system that is most suited to your needs

Start-up support

• On-site experts provide active user support during the necessary start-up phase

How you benefit

• Competent support in the initial phase
• Development of the optimum measuring strategy with measuring system, clamping device and measuring program
• Test measurements

Measuring program generation

• Generation of (CNC) measuring programs

How you benefit

• Time savings duringcreation
• Reliable measuring program
• Optimized programsequence
• Implementation of new measurement strategies
• Optimization of processes
• Reduction of cycle times

Regular maintenance and calibration of your measuring systems ensures their operational availability and minimizes downtimes.

Maintenance and calibration of measuring systems

• Preventative maintenance and calibration
• Inspection and replacement of components
• Available on-site or at one of our facilities
• Calibration in accordance with ISO 10012
• Documentation for your test equipment monitoring

How you benefit

• Maximizes machine uptime
• Manageable maintenance costs
• Capabilities of measuring equipment assured
• Reduces wear and tear and increases life cycle

Remote service (teleservice)

• Problems solved via teleservice connection
• Diagnostics and fault correction
• Testing and correction of device settings

How you benefit

• Fast response time
• Cost-effective as on-site appointments not required

Repairs (technical service)

• Global service network
• Individual service-level contracts
• On-site repair of the measuring system
• Repairs at the factory for mobile measuring instruments, components and probe systems

How you benefit

• Fast response time
• Cost-effective repair service at the factory

Both your products and measurement technology are constantly evolving, which is why we offer you optimization options for existing systems. By installing modern components and updating the software, you can ensure that measurements are carried out in accordance with the latest norms and standards.

Optimization

• Replacement and upgrade of components
• Implementation of new measurement strategies
• Process optimization
• Reduction in cycle times

How you benefit

• Investment security
• Improved sequences

Retrofitting and extension

• Adjustments to existing systems to meet new requirements
• Replacement of components
• Construction of new workpiece carriers

How you benefit

• Investment security
• Improved sequences
• Extended life cycle

Software updates and upgrades

• Update or upgrade of existing software

How you benefit

• Measurements are always in line with current standards
• Improvements in new software versions ensure more efficient and economical work processes
• Additional functions

With original spare parts and our replacement service for standard probes, you can play it safe, as you will receive components that are perfectly matched to your measuring system.

Spare parts and probe replacement service

• Replacement plan for standard probes

How you benefit

• Best suited spare parts
• No long waiting times

So that you can concentrate on the essentials in your day-to-day work, we offer you additional services that provide professional assistance with specific requirements and help you to adapt to new situations without much effort.

Relocation service

• Customized compilation: condition analysis, dismantling, transport protection and packaging of the measuring system
• Installation, commissioning and calibration at the destination
• Transport also available if required

How you benefit

• Maximum security for sensitive measuring systems during relocation
• Proper operation of systemsfollowing relocation

Financing

• Finance or lease a measuring system

How you benefit

• Save on expensive purchases for one-off or specific measurements
• Leasing is balance sheet-neutral and increases your liquidity